Frequently Asked Questions

How do I book a closet at Hazel Rows?

  • Click “Book a Closet” on our homepage and choose your preferred rental dates.

How much will I earn?

  • You keep 65% of your total sales, and Hazel Rows collects a 35% commission.

What’s the hands free closet?

  • The Hands Free Closet service simplifies clothing management with professional assistance tailored to your needs. We will pick up your items (within 25 miles), tag and price items (according to highest average price online), organize your closet and arrange a seamless take-down process, this service ensures efficiency and convenience, everything is done by us! Bookable as an additional service when booking your closet, it’s designed for individuals seeking a streamlined and stress-free closet solution. We will fit as MUCH as we can into your closet, however, items that do not fit will be set aside for you to pick up. Schedule your session today to experience a hassle-free approach to wardrobe selling.

drop off closet?

  • You drop your clothes off, we will do the rest. Bookable as an additional Service, we will tag, price, hang for you so that your closet will look its best! We will price according the highest average price found online! At the end of the week you can choose to take down your closet or we will take down for you ( pick up within 48 hours) After 48 hours we will donate clothing for you! We will fit as MUCH as we can into your closet, however, items that do not fit will be set aside for you to pick up.

How do I tag my items?

  • Tag in-store with provided labels and hangers.

  • Rent a $15 At-Home Tagging Kit: ( $8 refundable upon return).

  • Feeling lazy? Book the Feeling Lazy Closet and we will price and tag your items for you.

How do I schedule a pick up?

  • Book the “Hands Free Closet”. We will pick up your items (within 25 miles) one week prior to your closet rental, so be sure to plan ahead. We will pick up your items, tag and price items (according to highest average price online), organize your closet and arrange a seamless take-down process, this service ensures efficiency and convenience, everything is done by us! Bookable as an additional service with your closet, it’s designed for individuals seeking a streamlined and stress-free closet solution.

What happens if my items don’t sell?

  • Opt into Discount Days (Day 5: 25% off, Day 6: 50% off) to increase sales.

  • Pick up unsold items on (Friday) Day 7 to avoid forfeiture or fees.

  • As an additional service, pay $15. We will take down your closet and hold items for 48 hours MAX. After 48 hours, items will be donated.

What does Hazel Rows do for my closet?

  • Provides trained staff to manage sales and promote closets.

  • Organize and display your items.

  • Hosts special events to drive in-store traffic.

  • Provides additional marketing/sales of closet items to online buyers

How does Hazel Rows market my closet?

  • Social media exposure via Instagram, Facebook, and TikTok.

  • Search Engine Optimization (SEO) strategies.

  • Email and text marketing.

Can I restock items during the week?

  • Yes! Refreshing your closet increases sales potential. Come in at any time during the week to add new items to your closet.

What are the store hours and location?

  • Hours

    • Monday - Saturday 10AM- 7PM

    • Sunday 11AM - 6PM

  • Location

    • 263 East Warner Road Gilbert, AZ 85296